1. Overview
Level Perspective ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website levelperspective.com (the "Site") or engage with our services.
We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).
2. Information We Collect
We collect only the information necessary for our stated purposes:
- Contact form submissions: name, email address, company name, role, company size, and message content you voluntarily provide.
- Automatically collected data: browser type, operating system, IP address, pages visited, and time spent on pages through standard web analytics.
- Cookies: essential cookies required for site functionality. We do not use third-party advertising or tracking cookies.
3. How We Use Your Information
We use collected information for the following purposes:
- To respond to your inquiry and provide relevant information about our services.
- To assess fit for engagement and prepare scoping materials.
- To improve the content and usability of our website.
- To comply with legal obligations.
We do not use your information for automated decision-making, profiling, or unsolicited marketing.
4. Consent
By submitting information through our contact form, you consent to the collection and use of that information as described in this policy. You may withdraw consent at any time by contacting us. Withdrawal of consent may limit our ability to respond to your inquiry.
5. Disclosure of Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- With service providers who assist in website hosting and email delivery, under contractual obligations to protect your data.
- When required by law, regulation, or legal process.
- To protect the rights, property, or safety of Level Perspective, our clients, or the public.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, typically for the duration of any engagement discussion and a reasonable period afterward. Contact form submissions are retained for up to 24 months unless an engagement is established.
7. Security
We use reasonable organizational and technical measures to protect your personal information against unauthorized access, loss, or misuse. Our website is served over HTTPS. However, no method of transmission over the Internet is completely secure.
8. Your Rights
Under PIPEDA and PIPA, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Withdraw consent for the collection, use, or disclosure of your information.
- File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.
9. Third-Party Links
Our website may contain links to third-party sites (e.g., LinkedIn, Strategyzer). We are not responsible for the privacy practices of these external sites and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of the Site after changes constitutes acceptance of the updated policy.
11. Contact
For questions about this policy or to exercise your privacy rights, contact:
Chris Carlson
Level Perspective
Canmore, Alberta, Canada
chris.carlson@levelperspective.com